We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials so that you receive the best quality product. That’s why we offer an industry-leading trial period of 30 days. We are so confident that you will enjoy our products that, if you’re not happy with your purchase for any reason, we will give you a full refund and pay for your return shipping.
We promise that the real, caring people behind our customer support team will do their best to make sure you’re satisfied before, during, and long after your purchase, so don’t hesitate to reach out to them at any point during the buying process.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a The Alpinist gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Get free carbon-neutral delivery on all orders over € 80. All orders placed by 12:00 leave our warehouse the same day.
You have 30 days to test your new products, risk-free. If you do not like them, we will pick them up free of charge and refund the full amount. No ifs, ands or buts.
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Get free next-business-day delivery on all orders over CHF 80. Orders placed by 2 p.m. ship the same day.
Shipping for orders below CHF 80 is CHF 9.90.